Frequently Asked Questions

When your full order or part of your order ships you will receive an email notification with status and tracking details.

Order status can also be found in Order History.

Go to My Profile, Order History. Use search and filter options to locate your order. Click on the Order ID for order status and tracking details.

An order is typically processed within minutes of being placed. It’s important to carefully review your order as it cannot be changed, cancelled or returned.

Should you need to cancel an order, contact us by phone at 262-549-8960 or by email immediately. If your order has not been processed, we will do our best to accommodate your request.

Your Sea Foam Bucks balance will appear next to the wallet in the upper right menu. 

You can apply Sea Foam Bucks on the Checkout page.

If you do not have enough Sea Foam Bucks available, you can also use credit card as payment. It's best to apply your Sea Foam Bucks first, then complete payment details.

You can get to products from the Home page or the Search page. On the Search page you can filter on various attributes or browse the full catalog. 

Yes, inventory details are kept up to date. Note, not all products display inventory levels or status. 

Product measurements and measuring tips can be found in the description of each product.

Add items to your shopping cart, then click on My Cart in the upper right menu. In your cart, click Checkout.

Go to My Profile, Order History. Use search and filter options to locate specific orders.  

When your full order or part of your order ships you will receive an email notification with status and tracking details.

Order status can also be found in Order History. 

Go to My Profile, Order History. Use search and filter options to locate your order. Click on the Order ID for order status and tracking details. 

When your full order or part of your order ships you will receive an email notification with status and tracking details.

Order status can also be found in Order History. 

Go to My Profile, Order History. Use search and filter options to locate your order. Click on the Order ID for order status and tracking details. 

Go to My Profile, Order History. Use search and filter options to locate your order. 

On the Order Details page, click Reorder next to the item(s) you want to order or click Reorder All to order all items.

You cannot reorder items that are no longer available on the website.

Go to My Profile, Order History. Use search and filter options to locate your order. 

On the Order Details page, click Print.

Credit card and Sea Foam Bucks. All major credit cards are accepted.

Your Sea Foam Bucks balance will appear next to the wallet in the upper right menu. 

You can apply Sea Foam Bucks on the Checkout page.

If you do not have enough Sea Foam Bucks available, you can also use credit card as payment. It's best to apply your Sea Foam Bucks first, then complete payment details.

Print on demand items ship within 3-5 days of receiving your order. Fulfillment items ship 1 day after receiving your order.

Arrival date is dependent on shipping address and selected shipping method.

Items ordered together may not arrive in the same box.

Backordered items will ship when inventory is received. You will be notified when backordered items ship.

No, we cannot deliver to PO Boxes.

An order is typically processed within minutes of being placed. It’s important to carefully review your order as it cannot be changed, cancelled or returned.

Should you need to cancel an order, contact us by phone at 262-549-8960 or by email immediately. If your order has not been processed, we will do our best to accommodate your request.

Returns are only accepted in the event that an item arrives to you defective and all returns must be authorized by customer service before the return process is started. We will gladly replace a defective item for you, however, a claim must be made within 10 days of receipt of the defective item. No monetary refunds will be issued at any time. Please contact us at 262-549-8960 or by email to begin the claim process.

If the item appears to have been damaged in transit, please note you have 60 days from delivery date to make a claim on ground shipments and 60 days from the shipment date to make a claim on express shipments. This is done directly through the shipper. All original packaging must be saved to process a successful claim.

Go to My Profile to edit your personal details, your personal address book, change your password, or update your email preferences. Make sure you save changes.

Go to My Profile, Change Password. Enter your current password and your new password. Make sure you save changes.

Contact Us

 

Still have questions? We are here to help.

HOURS: Monday through Friday, 8:00 a.m. - 5:00 p.m., CST.

PHONE: 262-549-8960

EMAIL: aaron.carney@marekgroup.com

 

Product Specifications

 

Fit varies between brands. Product measurements, color information, and care instructions can be found in the description of each product.